UPI New Rules Effective from 1st April 2025: If mobile number is switched off then UPI services will not be available

UPI New Rules 2025: The new financial year, starting with 1 April 2025, rings in a plethora of regulatory changes very important for UPI users. Therefore, if UPI payments are important for you, this report is a must-read for you to avoid sudden service interruptions.

UPI Rule Change: Inactive Mobile Numbers Will Lose UPI Access

The National Payments Corporation of India (NPCI) has put UPI transactions under stricter security mechanisms. As per the new regulation, if your registered mobile phone number remains inactive for a period of more than 90 days, your UPI services shall automatically be discontinued.

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Why is this important?

  • Telecom companies can reassign inactive numbers to new users after 90 days.
  • If your old mobile number that was used for UPI becomes inactive, then your UPI ID becomes inoperative.
  • You cannot send or receive money through UPI until your details are updated.

What Should UPI Users Do Immediately?

Must-know steps to ensure uninterrupted UPI transaction facility:

Check Your Registered Mobile Number

  • Make sure that the mobile number registered for your bank account and UPI is still functional.
  • In case you have recently switched to a new number, do follow up with your bank and make sure your number is updated.

Avoid Inactivity

  • Make sure you use your registered mobile number often so that it doesn’t become inactive.
  • Keep the UPI primary number active, even if you have a second number.

Be Careful with the Changes in the Collect Payment Feature

  • NPCI is limiting access to Collect Payment to reduce the risk of fraud.
  • Only verified sellers will have access, with a transaction cap of ₹2,000 for individuals.

Frequently Asked Questions (FAQs)

  • What if my mobile number, linked to UPI, gets inactive?

    From 1st April 2025, your UPI services will be non-functional, and you should link a new active number if you want UPI services.

  • How long can a mobile number remain inactive before UPI is blocked?

    Telecom companies can deactivate after 90 days, leading to a blockage of your UPI service.

  • Do these rules apply to all service providers?

    Yes, all telecom operators worldwide follow the same 90-day inactivity rule for any number, thereby putting your UPI access in jeopardy.

  • I have lost my UPI; can I reactivate it without going through these formalities?

    Yes, but you must register a new mobile number with your bank and UPI apps to unblock the service.

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